7jebd's Privacy Policy — Your Information Is Our Responsibility
7jebd's complete and transparent policies on collecting, using, and protecting your personal information are described in detail here.
Table of Contents
- 1. Introduction and Scope
- 2. Types of Information Collected
- 3. How Information Is Collected
- 4. Purpose of Using Information
- 5. Information Sharing and Disclosure
- 6. Cookies and Tracking Technologies
- 7. Data Retention Period
- 8. Data Security Measures
- 9. User Rights
- 10. Protection of Minors
- 11. Third-Party Links
- 12. Policy Changes
- 13. Contact
Introduction and Scope
7jebd ("we", "our", or "platform") is an online entertainment and betting platform in Bangladesh, operated through the website https://7jebd.lat. This Privacy Policy ("Policy") describes how we collect, store, process, and protect the personal information of users of our platform.
This Policy applies to all 7jebd services — including website browsing, account registration, financial transactions, casino and slots games, cricket betting, and customer support. By using our services, you are considered to have given your consent to the terms of this Policy.
We believe that protecting user privacy is a fundamental responsibility. That is why we use the highest encryption technology and industry-standard security practices to keep your information safe. If you have any questions after reading this Policy, please contact our support team.
Types of Information Collected
7jebd may collect various types of information, described in detail below:
A. Identity Information
- Full name (as it appears on your national ID)
- Date of birth and age verification details
- Nationality and country of residence
- Photo identity documents (for KYC verification when required)
B. Contact Information
- Email address
- Current address (including district and division)
- Contact information provided through live chat
C. Financial Information
- bKash, Nagad, or Rocket account numbers (for transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal transaction history
- Wallet balance and bonus information
D. Technical Information
- IP address and device identifier
- Browser type and operating system
- Session duration and browsing activity
- Login date, time, and location (approximate)
E. Gaming Activity Information
- Play history, bet amounts, and results
- Bonus usage details
- Preferred games and betting types
How Information Is Collected
7jebd collects your information in the following ways:
Direct Collection
Information you voluntarily provide during account registration, profile updates, deposit and withdrawal forms, and customer support interactions is collected directly.
Automatic Collection
When you visit our website, technical information is automatically collected through cookies, web beacons, and similar technologies. This information helps improve the user experience.
From Third Parties
For identity verification (KYC) and fraud prevention, we may collect supplementary information with the help of trusted third-party organisations. You will be notified in advance about the relevant party in such cases.
Purpose of Using Information
Collected information is used only for the purposes described below:
- Account Management: To ensure registration, login security, and identity verification.
- Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Customer Support: To resolve your queries and complaints through 24/7 Bengali live chat.
- Security and Fraud Prevention: To monitor authorised activity and block unauthorised access.
- Responsible Gaming: To identify excessive gambling behaviour and provide assistance to users.
- Service Improvement: To analyse user experience and improve the quality of the platform.
- Legal Compliance: To comply with applicable laws and regulations and provide required information to regulatory authorities.
- Communication: To share important account information, security alerts, and service updates.
We never use your information beyond the purposes stated above. Your explicit consent will be obtained before using your information for marketing purposes, and you may withdraw that consent at any time.
Information Sharing and Disclosure
7jebd never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the specific circumstances below:
Service Providers
We work with trusted technology and service providers to operate the platform — such as payment processors, game software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.), and cybersecurity firms. These parties will receive only the information necessary to perform their specific services and are bound by confidentiality agreements.
Legal Requirements
Information may be disclosed in accordance with court orders, lawful requests from law enforcement agencies, or demands from regulatory authorities. In such cases, we will provide only the information that is legally required.
Fraud and Money Laundering Prevention
Information may be shared with relevant authorities to comply with international anti-money laundering (AML) regulations and to verify suspicious activity.
Business Transfers
User information may be transferred in the event of a corporate restructuring or merger, subject to the terms of this Privacy Policy being maintained.
Cookies and Tracking Technologies
7jebd uses cookies and similar tracking technologies to improve the user experience. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for the basic functionality of the platform — such as maintaining login sessions, verifying security, and remembering language preferences. Disabling these cookies will prevent the platform from working properly.
Performance Cookies
These cookies help us understand how users are using the platform — which pages are visited most, where loading issues exist, and so on. This information is completely anonymous and is used for overall analysis.
Cookie Management
You can control or delete non-essential cookies through your browser settings. However, please note that disabling certain cookies may limit some features of the platform.
Data Retention Period
We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by legal obligations. General guidelines are provided below:
- Active Account Information: Retained for the full duration that the account remains active.
- Transaction Records: Financial transaction information will be retained for at least five years in accordance with legal requirements.
- KYC Documents: Identity verification documents will be retained after account closure for the period prescribed by applicable law.
- Customer Support Communications: Records of live chat and email conversations are retained for a limited period to ensure service quality.
- Closed Accounts: After an account is closed, information required to meet legal obligations is retained for the prescribed period and then securely deleted.
Once the retention period ends, personal information is permanently deleted using secure methods or anonymised in such a way that no individual can be identified.
Data Security Measures
7jebd takes both technical and organisational security measures to keep your personal information safe:
Technical Protection
- 256-bit SSL/TLS encryption — all data transmission is completed through secure channels
- Database encryption — all stored sensitive information is kept in an encrypted state
- Two-factor authentication (2FA) — an additional layer of account security
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
Organisational Protection
- Strict access controls — only authorised personnel may access personal information
- Regular data protection training for staff
- An incident response plan for immediate action in the event of a data breach
- All staff and partners are bound by confidentiality agreements
If a security breach occurs and your information is at risk, we will notify you and the relevant authorities as quickly as possible.
User Rights
As a 7jebd user, you retain the following rights regarding your personal information:
Right to Access
You may request at any time to know what information we hold about you and how it is being used. Send a request to [email protected] and we will respond as promptly as possible.
Right to Rectification
If your account contains incorrect or incomplete information, you may request a correction. We will make the correction after identity verification is confirmed.
Right to Erasure
You may request that your personal information be deleted when closing your account. However, information required to meet legal obligations (such as retention of financial records) must be kept for the prescribed period.
Right to Object to Processing
You may object at any time to marketing communications or non-essential data processing. Your request will be acted upon as soon as possible after it is received.
Right to Data Portability
You can request a copy of your personal data in a machine-readable format, which you can transfer to another platform.
To exercise any of the above rights, email us at [email protected] or contact us via 24/7 live chat. Your identity will be verified before the request is processed.
Protection of Minors
7jebd is a platform exclusively for individuals aged 21 and above. We do not knowingly collect or process personal data of any minor (under 21 years of age).
We conduct age verification at the time of registration and during regular reviews. If a user is confirmed to be under 21, their account will be suspended immediately and all associated data will be securely deleted.
If you are aware that a minor has created an account on our platform, please notify us immediately at [email protected]. We will address the matter with the highest priority.
Third-Party Connections
Our platform may have technical integrations with game software providers (such as Pragmatic Play, Spribe, Evolution Gaming) and payment service providers (bKash, Nagad, Rocket).
These third parties have their own privacy policies. Their policies may also apply when you use their services. However, 7jebd ensures that all partners working with us comply with appropriate data protection standards.
We are not responsible for the activities of third parties that are outside the control of 7jebd. We therefore advise you to review the privacy policies of the relevant service providers as well.
Policy Changes
7jebd reserves the right to change or update this privacy policy as needed. If changes are made:
- The updated policy will be published on this page and the "Last Updated" date will be changed.
- Registered users will be notified by email in the case of significant changes.
- Continued use of the platform after any changes will be considered as consent to the new policy.
- If you do not agree with the new policy, you may request that your account be closed.
We recommend that you visit this page regularly to stay informed about the latest policy.
Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:
- Email: [email protected]
- Live Chat: 24/7 Bengali live chat support
Our privacy team is committed to responding to your requests. We will do our best to answer your inquiries as promptly as possible. If identity verification is required, your request will be processed once that is completed.
For more information, please read our Terms & Conditions and Responsible Gaming page.